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Terms & Conditions

Last updated: March 2026

These terms govern the services provided by Precision Prep & Fulfilment ("we", "us", "our") to you ("the client"). By using our services, you agree to these terms.

1. Services

We provide Amazon FBA preparation services including receiving, inspecting, labelling, poly-bagging, bundling, boxing, and dispatching stock to Amazon fulfilment centres on your behalf. Additional services such as dangerous goods handling and storage are available as outlined in our pricing.

2. Pricing & Payment

All pricing is as displayed on our website or as agreed in writing. Prices are subject to VAT at the prevailing rate (currently 20%). Invoices are issued at the end of each calendar month and are due within 14 days of issue. Late payments may incur a 2% monthly surcharge. We reserve the right to adjust pricing with 30 days' written notice.

3. Stock & Receiving

You are responsible for ensuring stock sent to us is accurately described, lawful to sell, and accompanied by correct documentation. We will inspect stock on arrival and notify you of any discrepancies, damage, or missing items. We are not liable for defects or damage present before stock arrives at our facility.

4. Turnaround

We aim to prep most stock within 24 hours of receiving, however turnaround times may vary during peak periods (such as Prime Day, Black Friday, or Q4). We will communicate any expected delays as early as possible.

5. Liability & Insurance

We maintain comprehensive warehouse and goods-in-transit insurance. Our liability for loss or damage to your stock while in our care is limited to the wholesale cost of the goods, up to a maximum of £5,000 per claim. We are not liable for indirect losses, lost profits, or consequential damages. Claims must be reported in writing within 7 days of discovery.

6. Storage

Your monthly management fee includes reasonable short-term storage. Stock held for more than 30 days beyond prep completion may incur additional storage charges, which will be communicated in advance.

7. Cancellation

Either party may terminate the arrangement with 14 days' written notice. Any outstanding invoices remain payable. Stock held at our facility must be collected or redirected within 14 days of termination, after which storage fees will apply.

8. Your Responsibilities

  • Provide accurate product information and shipping plans
  • Ensure all products comply with UK law and Amazon's policies
  • Maintain an active Amazon Seller Central account
  • Pay invoices within the agreed terms

9. Data Protection

We handle your personal data in accordance with our Privacy Policy and applicable UK data protection legislation including UK GDPR.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email or Discord. Continued use of our services after changes constitutes acceptance.

Contact

Questions about these terms? Email us at team@precisionpf.com

© 2026 Precision Prep & Fulfilment. All rights reserved.